Import charges of 400 euros for a product costing 60 euros, really??? Asked for assistance was told to pay it... period. I will not pay it and I will be publicising this incident through every channel available to me.
The work is very detailed and professional. No time wastage and delays. Totally in love with what Woodgeek does!
The engrave is so beautiful. And firstly i would love to thank Woodgeek for early delivery. I had ordered on july 1, 2020 and requested to deliver by july 10. I got a reply that its difficult to send in such small time period and it would take 15-20 days! I was actually unhappy bcz it was my first wedding anniversary!! But then i received the courier on July 10th . Thanks a lot..
We liked the work done on wood, its a precious piece of wood which we will remember lifetime.
Product is beautiful. However, the customer service and staff intelligence sucks. They keep sending robot emails with same text for whatever you write.... Over... And over.... And over.... Until you lose your patience and swear never to buy from them again.